Delivery is normally 3-5 working days after placing your order. However, please allow 7 days before contacting our customer services department. Our delivery companies do not collect or deliver at weekends or holidays.
We use DPD and Fedex to deliver our parcels, we will email you a tracking number once your parcel has been shipped.
You may be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.
If for any reason you have a query regarding the delivery of your order, please email firstname.lastname@example.org or call our customer services helpline 0845 55 77286.
Please remember to include your order number and your full name when emailing us.
Delivery in the CZ is free on orders over £/€ 30.
Standard Delivery within the CZ is £/€ 5.
Standard Delivery in other countries is £/€ 10.